The Privacy Act and You

If you are a credit provider as defined by the Privacy Act (1988) you have a commercial right to assess applications for credit and obtain a credit history report.

The Privacy Act states that you need to notify your customers either verbally or in writing. It is not a condition that this is in writing, however is advisable.

We recommend that you place a sign in your reception and/or near your parent/guardian sign-in sheets, insert a statement into your enrolment form/parent handbooks and if possible insert a statement on your invoices and statements advising of the fees policy. For example:

OVERDUE FEES NOTICE: PLEASE BE ADVISED – IF YOUR ACCOUNT IS MORE THAN 60 DAYS OVERDUE AND IS OVER AU$100 THE DETAILS OF YOUR DEBT MAY BE PLACED ON A CREDIT REFERENCE BUREAU AND/OR PASSED ONTO A DEBT COLLECTION SERVICE

This information may contain:

  • The name, sex, address (and the previous two addresses), date of birth, name of employer, CRN number and drivers license number of the defaulter
  • That you have been provided credit to the defaulter
  • Details of any account that is overdue by more than 60 days, and for which debt recovery has commenced
  • The status of past overdue accounts (even after they are settled)
  • Whether any dishonoured cheques drawn by the defaulter for AU$100 or more which have been dishonoured more than once

This information will be listed for a period of five (5) years.

Call us today on 1300 887 296 for more information about our debt recovery processes or how to establish a debt prevention strategy for your business.


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